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Frequently Asked Questions

What visa application can I lodge?
Depending on your individual circumstances, there are a wide range of visa types in Australia that you could be eligible for. These could range from General Skilled Migration, Employer Sponsorship, student visas, and many more. This can be a complex process that requires our migration agents to fully assess your situation to find the right visa type for you.

You will get the most benefit from booking a consultation for a full assessment of your situation to identify which visa pathways are possible for you.

Can I book a face-to-face consultation to see a migration agent?
We offer face-to-face consultations at our Melbourne office. You will be able to meet with one of our experts for a full visa eligibility assessment. You can see the available times and book an appointment here.

I am unable to make it to the office. What other methods of consultation do you offer?
If you are interstate or overseas, we can offer you the following options:

  • Phone consultation if you would prefer to talk on the phone
  • Skype consultation if you prefer to communicate via Skype

You will still receive a full assessment and information through these types of consultations as you would in a face-to-face consultation.

Who can come to the consultation with me?
You are more than welcome to bring a partner or friend to accompany you to a consultation. However, please be advised that a consultation assessment is for one applicant only. If your friend would also like to see an agent they will need to book a separate consultation.

Stepping Stones Career Solutions

Is there a fee for the initial consultation?
The initial consultation is free for clients who come to our Melbourne offices.

However we do charge $80 for appointments done over the phone. This is mostly for interstate and international clients. The service fee for this consultation will be credited towards your overall fees when you proceed with our services. 

How many consultations do I get for $80?
Each initial consultation is $80 due to the time and research our advisors put in to provide you with a professional service. When you proceed with our services, your initial fee is then credited towards your overall visa application fee.

What is included in the consultation?
During the consultation you will receive:

  • Information on the criteria for each of these visa types
  • Any critical dates that might apply in your case
  • Details on the main stages of the application process
  • An indication of the average processing time for the application

What happens when I book a consultation?
Once you have booked a time and date for your consultation, we will confirm your booking via email or text message with details such as our address.

What is our success rate?
We pride ourselves on developing the industry's most innovative immigration solutions. Across the years, our success rate for securing working visas and permanent residence visas has remained very high.

Our expertise covers the key areas of immigration law, including 457, ENS, RSMS, business migration, GSM, student, parent, partners and appeals.

I have a general visa enquiry and I don't want a consultation.
You can visit our website (www.sscs.com.au) or our Facebook page for an abundance of information on visa types for migration to Australia.

You will get the most benefit from booking a consultation for a full assessment of your situation to identify which visa pathways are possible for you.

How much is the visa application?
Prices will vary as every visa subclass and situation is different. During your consultation your advisor will be able to provide a quote of the professional and Department of Immigration fees.

What if I'm not eligible? Do I still pay for the consultation?
The purpose of a consultation is to provide you with a full assessment of your visa options in Australia. Due to individual circumstances, you may find that you are not eligible for the particular visa you are interested in.

Our advisors are incredibly experienced and you will leave with a clear understanding of the visa pathways available to you. Our consultations are a professional service and a service fee does apply due to the time and research it takes our advisors to assist you.

Why should I go with STEPPING STONES CAREER SOLUTIONS and not another migration agent?
We have a long and successful history of pioneering migration solutions for our clients.

Migration Agent Australia

We are experts in understanding the immigration laws and processes. We specialise solely in immigration law to provide you with innovative solutions for your journey to Australia.

We're adept at navigating the system, finding opportunities, avoiding hazards, and creating roadmaps for immigration success tailored to each individual opportunity.

At STEPPING STONES CAREER SOLUTIONS, our core values are imperative in our practice to provide you with the best migration solutions.

Can you find me an employer?
At SSCS, we specialise in providing Australian immigration advice and professional application services. Unfortunately, as we are not a recruitment agency, we have limited capacity to assist you with finding a job in Australia.

How many consultations do I need before applying for my visa?
One consultation is generally all you need to proceed with our services; however, this depends on the complexity of your case.

Can you check my documents before I apply for my own visa application?
We do not provide a document checking service during consultations. Once you have signed on with our services and you are allocated a case manager, we will be able to assess your documents for your visa application.

What course should I study in Australia?
We can provide general information about what types of courses may be beneficial to you in terms of immigration outcomes. However, education placement is not our main focus.

You may wish to refer to the list of approved courses for international students in Australia at http://cricos.deewr.gov.au.

We can also refer you to an education agent if you need assistance with obtaining a place in an approved course.

My brother/friend/parent/etc wants to come to Australia. Can I do the consultation for them?
Generally we are able to provide consultations for friends and family members for you. For the best results for a consultation for someone else, it is recommended that you complete the consultation in full with the applicant's details so we can provide a full assessment.

Are there any changes to visas coming up?
There are many changes that can occur to immigration throughout the year. At SSCS, we provide our clients with regular updates and important information.

If you would like the latest immigration updates, you can subscribe to our Facebook page.

What types of payment can I make?
We have several payment options available for you, including credit card and telegraphic transfer.

Stepping Stones Consultancy Service For Australian migration we provide the best in class services.